A receptionist on the phone, in the caller's language.

It answers, checks rooms in your PMS during the call, reads the booking back, and transfers the caller to your desk when they ask for a person.

Phone

Demo hotelCall to 0850 303 95 69

Agent
Demo Otel, iyi günler. For English, press one. Für Deutsch, drücken Sie zwei. للعربية، اضغط ثلاثة. Size nasıl yardımcı olabilirim?
The caller pressed 1. The call continues in English.
Guest
Hi. Is there parking at the hotel?
Agent
The hotel doesn't have its own car park. There is one nearby, but the hotel doesn't run it, so I can't hold a space for you.

The opening is exactly what the demo line says. The answer comes from the demo hotel's information sheet.

The demo line is 0850 303 95 69. It runs the same agent a hotel gets, against a demo hotel.

LanguageThe line opens in Turkish and offers English, German and Arabic on the keypad; Russian and Turkish keys work too, at any point in the call.
Rooms and ratesChecked in your PMS during the call, not read from a script.
Read-backDates, room, rate and name are confirmed out loud. Nothing is booked without a clear yes.
A person, when askedThe call transfers to the number you give us.
GuardrailsLimits on call length, silence and turns keep a stuck call from running on.
In the panelEach call's summary appears in the staff panel next to the hotel's messages.