How deep each integration goes.
We state the depth of every connection. Where a PMS lets us book, the agent books. Where it does not, the agent sends the guest to the hotel's own booking engine.
PMS
Three in production.
SistemOtel
Live for three hotels in Istanbul and Amsterdam.ElektraWeb
Live for one hotel in Cappadocia.HotelRunner
The agent sends a pre-filled link to the hotel's booking engine. No write access is used.
Messaging and other systems
Stated as plainly.
- MetaWhatsApp Cloud API and Instagram messaging, with Coexistence so staff keep the WhatsApp Business app.
- Oracle OPERANo direct integration. OPERA hotels are served through HotelRunner.
- Another PMSWe document a new PMS before we connect it. Tell us which one you run.